Ortho Clinical Diagnostics

Account Manager, Western Quebec & Ottawa Valley

CA | CA-ON-Markham
12 months ago(28/12/2016 8:14 PM)

The Company

Ortho Clinical Diagnostics (Ortho) is a global leader of in vitro diagnostics.  Ortho serves two primary industries in the medical field: clinical laboratories, by producing platforms and assays that test for a variety of diseases, conditions, and substances; and immunohematology, by providing the means to ensure blood transfusion recipients receive appropriate and compatible blood.


With a history of more than 75 years, Ortho is a pioneer in life-impacting advances in diagnostics. Worldwide across hospitals, hospital networks, blood banks and labs, Ortho’s high-quality products and services enable health care professionals to make better-informed treatment decisions.  Headquartered in Raritan, NJ, Ortho Clinical Diagnostics has approximately 4,300 employees serving customers in more than 120 countries.


Ortho is recruiting and retaining the best and brightest around the world. People, who are performance driven, want to make a difference and who help Ortho grow their leadership position in a changing marketplace. The power to reimagine starts with empowered people, who are empowered to grow and given the chance to succeed in ways they hadn’t thought possible before.


Ortho’s purpose is simple: to improve and save lives with diagnostics. They do that by reimagining what’s possible. It’s what defines them. It’s the Ortho difference.


Ortho is an independent company, sponsored by the Caryle Group, one of the world’s largest and most successful investment firms. The company's executive leadership team has extensive diagnostic experience and a strong heritage of driving market change and innovation. Ortho is a strong brand with solid positions in attractive, growing segments and regions.

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.

The Opportunity

As the company continues to grow, we are seeking an Account Manager sales role for Western Qc and the Ottawa Valley Territory.  Our preferred candidate will reside within the territory.

The Responsibilities

In this role, the Account Manager is responsible for the attainment of sales/market share objectives and effectively manages the Western Qc and the Ottawa Valley territory. The Account Manager will execute national/regional/local promotional activities and programs for assigned products/therapeutic areas. This position requires operating within the assigned territory budget along with adherence to assigned administrative duties. The Account Manager will have a key focus on the following account activities:


  • Attainment of reagent revenue and growth objectives through menu addition, and focus on key lines of business
  • Attainment of instrument revenue objectives
  • Attainment of service revenue objectives
  • Customer maintenance
  • Management of key relationships in the account
  • Additionally the Account Manager will provide feedback on customers, promotional programs, and environmental/market changes and provide ideas to improve product and company performance in the marketplace.
  • They will work to identify leads in competitive accounts and in current customers.
  • The Account Manager will effectively balance the quality and quantity of new sales opportunities, and use this information to drive sales and accurately forecast future sales. 
  • This job is eligible for sales incentives/sales commissions.

The Individual

The key elements of the Account Manager role are:

  • Responsible for the attainment of sales/market share objectives and effectively manages the territory. The Account Manager will execute national/regional/local promotional activities and programs for assigned products/therapeutic areas. Expand menu and book of business within current customer accounts.
  • Work cross functionally with internal colleagues to provide best in class sales experience and support.
  • Utilize competitive, customer, and product knowledge to identify new leads and re-sign existing customers to new long term products. Deliver insightful sales messages which will enable our customers to achieve their defined business/technical goals. These responsibilities will include pre & post analysis review.
  • Work cross functionally with internal colleagues and peers to share information and best practices while remaining actively involved in industry/customer organizations that impact business.
  • Deliver financial and technical presentations that are tailored to appropriate stakeholders within the hospital system.  Assist in coordinating customer attendance and conducting system demonstrations/presentations where applicable.
  • High achievement drive with a focus on learning, achieving and growing as a diagnostic sales professional.
  • Bachelor's degree required in Business, Life Science, or related field.
  • Minimum of 3 years of sales experience in the Healthcare Industry is required; 5 years preferred. 
  • Experience selling diagnostics is required.
  • Experience selling capital equipment is required.
  • Must have a functional understanding of the Canadian healthcare market and changes within the industry
  • Experience with CRM or salesforce.com preferred
  • Bilingual English/French required


Equal Opportunity

Ortho Clinical Diagnostics believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Ortho Clinical Diagnostics is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at orthorecruiting@orthoclinicaldiagnostics.com.


Supplemental Poster


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