Ortho Clinical Diagnostics

Especialista de Serviço de Campo Junior - Porto Alegre

Job Locations BR-RS
Posted Date 3 weeks ago(26/2/2018 3:11 PM)
Job Country

The Company

Ortho Clinical Diagnostics (Ortho) is a global leader of in vitro diagnostics.  Ortho serves two primary industries in the medical field: clinical laboratories, by producing platforms and assays that test for a variety of diseases, conditions, and substances; and immunohematology, by providing the means to ensure blood transfusion recipients receive appropriate and compatible blood.


With a history of more than 75 years, Ortho is a pioneer in life-impacting advances in diagnostics. Worldwide across hospitals, hospital networks, blood banks and labs, Ortho’s high-quality products and services enable health care professionals to make better-informed treatment decisions. Headquartered in Raritan, NJ, Ortho Clinical Diagnostics has approximately 4,300 employees serving customers in more than 120 countries.


Ortho is recruiting and retaining the best and brightest around the world. People, who are performance driven, want to make a difference and who help Ortho grow their leadership position in a changing marketplace. The power to reimagine starts with empowered people, who are empowered to grow and given the chance to succeed in ways they hadn’t thought possible before.


Ortho’s purpose is simple: to improve and save lives with diagnostics. They do that by reimagining what’s possible. It’s what defines them. It’s the Ortho difference.


Ortho is an independent company, sponsored by The Carlyle Group, one of the world’s largest and most successful investment firms. The company's executive leadership team has extensive diagnostic experience and a strong heritage of driving market change and innovation. Ortho is a strong brand with solid positions in attractive, growing segments and regions.

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.


Ortho is known in the industry as a leader in customer service and support.  Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do.  It’s who we are.  If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

The Opportunity

As the company transitions, we are seeking a Field Service Specialist to be located in Porto Alegre (Rio Gande do Sul)

The Responsibilities

  • Schedules and performs Periodic Maintenance, installation, repair and modification of equipment within assigned areas of responsibility. Is responsible to maintain all equipment and systems to attain designated product performance metrics.
  • Identifies root cause(s) utilizing comprehensive diagnostic processes and takes appropriate corrective action adhering to defined Complaint Handling Process.
  • Maintains all records in accordance with regulatory requirements. This includes following the defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation.
  • Conducts technical training and product briefing with customers, vendors and company representatives as needed.
  • Responsible for maintaining and managing all assigned company assets that may include but are not limited to: Tools, parts inventory, company vehicle, computer & accessories.
  • Supports sales partner’s efforts to attain business objectives.

The Individual

  • Professional degree: BS degree in Electrical Engineering / Electronic / Mechatronic, or related field.
  • Minimum of two (2) years’ experience in related field required.
  • Candidate must be able to communicate effectively in English and Spanish.
  • Basic Analysis and interpretation and able to effective relationships.
  • Basic communications and presentation skills are required.
  • Must possess the ability to work independently.
  • Problem solving and working in a team is critical for success.
  • The ideal candidate should be results and performance driven with a sense of urgency.
  • Technical and professional knowledge of OpCo systems and solutions. Follow up and control.
  • This role will require up to 70% travel outside of base location


Equal Opportunity

At Ortho Clinical Diagnostics, we are proud of the empowering, inclusive and innovative culture we are growing. Our team is passionate about our work, and brings deep knowledge, industry experience and diverse thinking that drive results, making Ortho a place to grow your career. 


Ortho Clinical Diagnostics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Privacy Statement

Your privacy is important to us.  By continuing to use our site to apply to this position, you agree to our Candidate Notice, which outlines our privacy policies on information collected during the hiring process.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed